How quickly do you respond to calls in Hasbrouck Heights?+
Emergency calls jump the queue β we aim to have someone stabilizing an active leak in Hasbrouck Heights the same day. Non-emergency estimate requests are typically scheduled within a day or two.
How does your pricing work?+
Yes. Every job starts with a free inspection and a written, itemized estimate. We don't start work off a verbal quote, and the price you approve is the price on the final invoice unless you request additional work.
Are you licensed and insured to work in Hasbrouck Heights, NJ?+
We hold an active NJ contractor license and full insurance coverage, and we'll provide proof of both on request β most Hasbrouck Heights customers ask, and we expect that.
What happens if my roof is leaking right now?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away β we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Will you work directly with my insurance company?+
Yes β we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Hasbrouck Heights customers say this cuts weeks off their claim process.
How long does a full roof replacement take?+
Most residential replacements in Hasbrouck Heights take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
Do you install metal roofing or just shingles?+
Our Hasbrouck Heights crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems β we'll help you choose based on budget, home style, and how long you plan to stay in the house.
Is your workmanship guaranteed?+
Every Roof Inspection job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Do you do pre-listing or pre-purchase roof inspections?+
We do these regularly for Hasbrouck Heights homebuyers, sellers, and their realtors. You'll get a documented report covering material condition, flashing, ventilation, and estimated remaining lifespan.
Are you only in Hasbrouck Heights or do you cover nearby towns?+
We serve Hasbrouck Heights and the surrounding communities throughout Hasbrouck Heights, NJ β see the coverage section below for the specific zip codes and nearby cities we handle regularly.
